If you need help right now, call 577 021 080. If a child, a vulnerable person or an animal is inside the car, call the emergency services first: 112.
What to do first
If your key is locked inside the car, start by assessing the surroundings and the condition of anyone in the vehicle. A child, another vulnerable person or an animal left in a car in hot or cold weather needs an emergency response. In that case, do not wait for a regular service: contact the emergency services, which in Georgia means dialling 112.
In an ordinary situation, check whether a spare key is within reach. Improvised attempts to get in can damage the door frame, the glass, the rubber seals or the mechanism. Modern cars with electronic systems call for a particularly careful approach.
What information is needed when you call?
Tell the specialist the make, the model and, if you know it, the year of the car. Give the exact location: the street, the parking level, the entrance or a landmark. Explain whether the key is in the cabin, in the boot, or lost altogether. If the key is lost, you may need another service in addition to opening the car.
Mention in advance if the car belongs to a company or you use it under a power of attorney. Your right to access the vehicle has to be confirmed before work begins; agree on how it will be verified when you speak to the specialist.
Before you call, have ready
- The make, model and year of the car, if you know it.
- The exact location: street, parking level, entrance or a landmark.
- Where the key is: in the cabin, in the boot, or lost.
- Who owns the car: you, a company, or you use it under a power of attorney.
- Make sure no one is left inside; if someone is, call 112 first.
Risk of damage and assessing the job
The opening method depends on the specific car and the situation. “We open every car the same way” is not a promise you can rely on. Before work begins, find out what outcome to expect, what limitations there are and how the price will be agreed.
Once the door is open and the key works, check that the car locks and unlocks properly. If the problem keeps coming back, the key or the relevant mechanism may need a further check.
Frequently asked questions
My key is not in the car; I have lost it. What should I do?
Say so at the start of the call. In this case, besides opening the door, you may also need a new key made and programmed. Whether this is possible is confirmed based on your car’s details. Learn more on the car key making and programming page.
My car is in a car park or another part of the city. Can you come?
Spacelocksmith works in Tbilisi. Whether we can come to a specific address is confirmed on the call. If there is a barrier, a pass or any other restriction to enter the car park, mention that in advance as well.
Could the door or the electronics be damaged?
We try to open the car without damage, depending on what is possible and the specific case. Before starting, the specialist will explain the likely approach and the risks so that you can make an informed decision.
For the Spacelocksmith car door unlocking service, call 577 021 080. Whether we can come to your location, the estimated time and the terms are confirmed on the call.